Office Coordinator

You are applying for work with a Comfort Keepers franchisee, not CK Franchising, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Job Title: Office Coordinator:

Job Summary:

Under the general supervision of the Director of Operations or Owner, the Office Coordinator provides assistance and coordination of office duties for improved administrative team performance.

Greets customers and answers phones directing the calls to the appropriate person, schedules appointments for administrators, manages supplies and manages all scheduling for both employees and customers.

Qualifications:

Must have a High School diploma or GED - Required.

Two years’ experience working at an In-Home Care Company - Required.

Requires proficiency in word processing and computer skills (Office, Excel, Power Point, Outlook). Will train on how to use our own scheduling program.

Must possess and demonstrate excellent communication skills as well as positive professional, business image.

Driver's license with auto insurance - Required.

Must pass criminal background check – (no felonies or misdemeanors)

Must possess a genuine passion and concern for seniors and helping people succeed.

Must be a Team Player

Essential Functions:

• Operates multi-line telephone console to receive and direct incoming calls and provides coordination of overall communication in the office and coordinates meetings and appointments for office staff as required.
• Greets visitors, determines the nature of their business and directs them to the proper destination or individual.
• Assist with incoming and outgoing mail, filing
• Responsible for ordering and maintaining office supplies, forms, and equipment.
• Maintains an orderly appearance in the office, assist with cleaning the office every Friday, including back rooms, and removing trash.
• Assists with monitoring and calling late alerts, scheduling visits for employees and customers on a weekly and daily basis as well as claiming visits and calling to fill shifts as needed.
• Assists the HR Coordinator with all aspects of Onboarding New Hires.
• Participates in marketing events and meetings as requested.
• Participates in On-Call rotation as required
• May be required to work an open shift(s) that is unable to be covered.
• Responsible for building schedules for all clients and caregivers weekly.
• Must be willing to travel anywhere within our service area to cover an open shift if needed - training will be provided. Otherwise, job is typically M-F 8:30am - 4:30pm in an office setting located at 2800 Niles Rd, Ste 1, St Joseph, MI 49085.

Work Remotely

• No

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Verizon discount
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Professional development

Supplemental Pay:

• Bonus opportunities

Schedule:

• 8-hour shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• Administrative experience: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person