Scheduling Coordinator

You are applying for work with a Comfort Keepers franchisee, not CK Franchising, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

The Staffing Manager is responsible for accurately scheduling and handling call-offs for qualified caregivers/CNAs based on all new and current clients. One year scheduling experience required. DHS Background clearance required.

Benefits: Monday - Friday 7am-3:30pm, 40 hour work week. Paid 10 holidays off. PTO 80 hours. Weekly paychecks. Medical Insurance, Dental, Vision, and Life.

Job Duties:

• Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.

• Assist Client Case managers as needed.

• Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
• Assist with hiring and training.
• Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.

• Communicate staffing needs with the team.

• Answer incoming calls in a friendly, professional and knowledgeable manner.

• Build plans and shifts to match insurance codes.

• Monitor electronic clocking in/out and late alerts. Track attendance and illness log.

• Demonstrate professional and effective communication

• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.