Client Care Coordinator

You are applying for work with a Comfort Keepers franchisee, not CK Franchising, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Do you love building and maintaining working relationships with other? Do you have a caring, loving spirit and find joy in helping others, you possess key characteristics that we are looking for! At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their homes

Job description

As a Client Care Coordinator, you will have the opportunity to build community relationships by utilizing your marketing and public relations skills, support our caregivers in delivering one-on-one care that enhances the quality of life of our clients and their families in the Greater Chicagoland area. This position is responsible for arranging uninterrupted continuing care for our clients. The Client Care Coordinator organizes family resources to provide an engaged, extraordinary service for Seniors, while achieving consistent growth for our office.

The Client Care Coordinator is responsible for managing the client experience from setting up new client/care to maintaining a high level of care. The role of the Client Care Coordinator primary focus is developing and maintaining relationships with internal and external referral sources, prospective clients, existing clients and potentially returning clients.

Job Requirements

• Minimum of high school diploma or GED.
• Minimum of 2 years of related experience.
• Strong computer literacy, including proficiency in Microsoft Word
• Demonstrated leadership skills and outstanding people management skills.
• Strong relationship-building skills with people from diverse and varied backgrounds and education levels. 
• Exceptional customer service skills and written / verbal communication.
• A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check).
• Previous sales experience is a plus.

Job Benefits: 

• Medical, Dental, and Vision, benefits.  
• Paid Vacation and Sick Time accrual.
• 401(k) with Pre-Tax Employer Match.
• Mileage reimbursement

Position Physical Demands: 
Walking, sitting, and standing with lifting not expected to exceed 25 pounds in weight. Extended time at a computer work screen and on the telephone.  Office and field work required.

Strengthen our GREAT Team, apply now!