Under the general supervision of the Operations Manager, the Office Certified Nursing Assistant CNA is responsible for accurately scheduling qualified caregivers/CNA based on all new and current clients. Office CNA will also assist with interviewing and training new caregivers/CNAs.

This is a combination of office work and working in client homes. Typical day will include both work environment and last minute changes to your work location (office/client home)

Benefits: Monday - Friday 8am-4:30pn 40 hour work week. Paid 11 holidays off. 2 weeks PTO. Weekly paychecks. Medical Insurance

Job Duties:

  • Fill is as needed in client homes for call offs or staffing shortage (which occur during office hours)
  • Assist Client Case managers as needed.
  • Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
  • Assist with hiring and training.
  • Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
  • Must be successful in all client homes including clients with pets and smoking. 
  • Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
  • Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
  • Communicate staffing needs with the team.
  • Answer incoming calls in a friendly, professional and knowledgeable manner.
  • Build plans and shifts to match insurance codes.
  • Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
  • Demonstrate professional and effective communication
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Participate in rotating phone on-call support. Phone support only. Not in person staffing. 

Office CNA Coordinator M-F Days

Comfort Keepers® in Baxter, Minnesota
  • Baxter, MN 56425
  • Full Time
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